This Privacy Policy explains how Dramatis (“we”, “us”, “our”) collects, uses, and protects personal data when you access or use the Dramatis website, APIs, and related services (the “Service”).
1. Scope
This Privacy Policy applies to:
- Visitors to the Dramatis website
- Registered users and paid-access customers
- Users of the Dramatis API
- Any AI-assisted features provided through the Service
It does not apply to third-party websites or services linked from Dramatis.
2. What data we collect
2.1 Data you provide directly
We may collect:
- Account information (such as email address and account identifier)
- Payment and billing status (but not full payment card details)
- Records of acceptance of our Terms and Privacy Policy
- Communications you send to us (e.g. support emails)
Payment information is processed by third-party payment providers and is not stored directly by Dramatis.
2.2 Data collected automatically
When you use the Service, we may collect limited technical information, including:
- IP address
- Browser type and device information
- Timestamps and request metadata
- Basic usage metrics (e.g. page views, API requests)
This data is used for:
- Security and abuse prevention
- Performance monitoring
- Rate limiting and operational stability
We do not use third-party advertising cookies for targeted advertising or profiling. We may use first-party cookies or local storage for essential functionality (such as authentication) and limited attribution (such as storing campaign parameters like UTM tags).
2.3 AI-related data
If you use AI-assisted features:
- Inputs such as essays, prompts, and study questions may be processed to generate responses
- Outputs may be logged temporarily for debugging, quality improvement, or abuse prevention
We do not use user inputs to train proprietary AI models unless explicitly stated. Our third-party AI providers may process data to provide the feature, subject to their terms and data-handling practices.
Where the Service says that a free essay input is not stored, that statement refers to the essay content itself. We may still retain limited technical, security, and rate-limiting metadata associated with the request.
3. How we use your data
We use personal data only where necessary to:
- Provide and operate the Service
- Manage accounts, checkout, and paid access
- Enforce rate limits and security controls
- Respond to support requests
- Improve reliability and functionality
- Comply with legal obligations
We do not sell personal data or use it for targeted advertising.
4. Legal basis for processing (GDPR)
Where applicable, we process personal data on the basis of:
- Contract (to provide accounts and paid access)
- Legitimate interests (security, performance, abuse prevention)
- Legal obligations (accounting, compliance)
- Consent, where explicitly requested
5. Cookies and local storage
Dramatis uses cookies and local storage mechanisms for:
- Authentication and session management
- Security and abuse prevention
- Remembering basic preferences (such as theme)
- Limited first-party attribution (such as storing campaign parameters)
We do not use third-party advertising or tracking cookies.
6. Data sharing and third parties
We may share limited data with:
- Infrastructure providers (hosting, content delivery, storage)
- Payment processors (for checkout and payment administration)
- Email delivery providers (for magic links, receipts, and access emails)
- AI service providers (for AI-assisted features)
All such providers are contractually required to handle data securely and lawfully.
We do not share personal data with advertisers or data brokers.
7. Data retention
We retain personal data only for as long as necessary:
- Account data is retained while your account is active
- Billing and checkout records are retained as required by law
- Logs and technical data are retained for limited periods for security and diagnostics
You may request deletion of your account, subject to legal retention requirements.
8. Your rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
To exercise these rights, contact us using the details below.
9. Data security
We take reasonable technical and organizational measures to protect personal data, including:
- Encrypted connections
- Access controls
- Monitoring for abuse or unauthorized access
No system is completely secure, and we cannot guarantee absolute security.
10. International data transfers
Your data may be processed in jurisdictions outside your country of residence. Where applicable, we take steps to ensure appropriate safeguards are in place.
11. Children’s privacy
Dramatis is not directed at children under the age of 13, and we do not knowingly collect personal data from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, with the “Last updated” date revised accordingly.
Continued use of the Service constitutes acceptance of the updated policy.
13. Contact
If you have questions or requests regarding this Privacy Policy, please contact us via the contact details in our Terms.